Email support
The fastest way to reach us. Include your account email and, if you are asking about a specific message, the date you sent it.
Contact
Talk to us
Questions about sending, credits, sender IDs or your account — here is how to reach us.
Support hours
When someone is at the other end. Email sent outside these hours is answered the next working day.
Monday to Friday, 9:00am – 5:00pm GMT
Where we are
Our base of operations.
Accra, Ghana
Faster than emailing
You can do these yourself.
Most of what people write in about takes a moment in the dashboard.
- Reset your password Get a reset link by email.
- Check delivery reports See what happened to a message you sent.
- Buy SMS credits Top up your balance from the dashboard.
- Manage sender IDs Request and review your sender IDs.
Still need us? Email hello@fastsmsonline.com with your account email address and what you were trying to do.
Talking about volume?
If you are planning a high-volume send or need rates for sustained monthly traffic, email us with the volumes you expect and we will come back to you.
Talk to Sales